How Mahezar handles your information
We collect only the information needed to process your orders, support your experience, and keep the site working smoothly. We do not sell your personal information.
Collected
We use names, contact information, delivery addresses, and order details to complete purchases and provide customer support.
Shared
Your information may be shared with payment processors and delivery partners strictly for fulfilment and order handling.
Protected
We do not sell or rent customer data for third-party marketing. Any data use stays tied to your shopping experience.
Information we collect
When you place an order, register, or contact us, we may collect your name, phone number, email address, shipping address, and the details needed to complete your request.
We may also gather basic usage information to understand how visitors interact with the website and to improve overall performance and navigation.
How we use your information
Order fulfilment
To process payment, prepare your parcel, and arrange delivery.
Customer support
To respond to questions, complaints, refunds, and order updates.
Site improvements
To improve the shopping experience and keep the website reliable.
Sharing and disclosure
- We may share your information with delivery partners so your order can reach you safely.
- We may share limited payment information with secure payment providers when needed to complete a transaction.
- We do not sell customer data for advertising or unrelated third-party marketing.
Security and retention
We take reasonable precautions to protect the information we handle, and we keep order-related data only for as long as needed for fulfilment, support, accounting, or legal requirements.
No online system is perfectly secure, but we work to keep your information protected through sensible operational safeguards.
If you want us to update or review the personal details tied to your order, please contact us directly.
Your choices
- You can contact us to ask about the information we hold on your order.
- You can ask us to correct inaccurate contact or shipping details before dispatch.
- You can stop using the website at any time if you do not agree with this policy.